--- title: Creating a Support Event description: Find answers to common questions about Elate, including managing support activities, updating profiles, tracking medications, and navigating key features. Explore our FAQs for quick solutions and helpful guidance --- [Skip to content](https://hello.elateuk.com/resources/creating-a-support-event#main-content) [Create support ticket](https://hello.elateuk.com/resources/kb-tickets/new?hsLang=en-gb) ![Elate Logo](https://hello.elateuk.com/hs-fs/hubfs/Elate%20Logo%20Full%20colour%20smaller-1.png?width=150&height=53&name=Elate%20Logo%20Full%20colour%20smaller-1.png) - [Main website](https://www.elateuk.com/) - [Product Updates](https://hello.elateuk.com/resources/product-updates) - [Blog](https://www.elateuk.com/blog) Open main navigation Close main navigation - [Main website](https://www.elateuk.com/) - [Product Updates](https://hello.elateuk.com/resources/product-updates) - [Blog](https://www.elateuk.com/blog) - [Create support ticket](https://hello.elateuk.com/resources/kb-tickets/new) - Contact us Contact us How can we help? - There are no suggestions because the search field is empty. 1. [Elate Resources](https://hello.elateuk.com/resources?hsLang=en-gb) 2. [FAQs](https://hello.elateuk.com/resources/faqs?hsLang=en-gb) 26 August 2025 # Creating a Support Event #### Q1: How do I start creating an interim support event or visit? A: To begin with, access Elate, input your email address and password, and click "sign in." #### Q2: Once logged in, how can I view my list of clients? A: After logging in, you'll receive see a list of your clients. You can click on the clients name to see additional details about each client. #### Q6: I've noticed some fields are auto-filled. Can you explain? A: Yes, the system is designed for convenience. It automatically fills in details such as the **user’s name** and **carer details** based on the **logged-in user** and the **selected client**, ensuring a smoother and more efficient data entry process. - [Getting started](https://hello.elateuk.com/resources/getting-started?hsLang=en-gb) - [Account & Setup](https://hello.elateuk.com/resources/account-setup?hsLang=en-gb) - [Product Updates](https://hello.elateuk.com/resources/product-updates?hsLang=en-gb) - [FAQs](https://hello.elateuk.com/resources/faqs?hsLang=en-gb) - [Terms & Conditions](https://www.elateuk.com/legal/business-terms-and-conditions) - [Privacy Policy](https://www.elateuk.com/legal/privacy) - [GDPR](https://www.elateuk.com/legal/gdpr) - [Cookie Policy](https://www.elateuk.com/legal/cookies) [![Elate Logo](https://hello.elateuk.com/hs-fs/hubfs/Elate%20Logo%20For%20google-2.png?width=150&height=62&name=Elate%20Logo%20For%20google-2.png "Elate Logo")](https://www.elateuk.com/) © Copyright 2025. Elate. All Rights Reserved | Powered by Cross Digital [mailto:info@elateuk.com](mailto:info@elateuk.com)